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AI voice agents.
Your phone system.
One platform.

Build intelligent AI voice agents directly inside Tinkle CX. They answer calls, engage customers and automate workflows, working seamlessly alongside your team.

Book a demo →Hear the use cases
200+ voices & languages Real-time speech-to-speech Built into Tinkle CX

Transform your customer conversations with AI-powered voice agents.

Voice agents that answer calls, engage customers, automate workflows and work seamlessly alongside traditional telephony.

With Tinkle CX Agent Builder, you create and deploy sophisticated conversational AI agents directly within the Tinkle CX phone system, without complex development, disconnected platforms or expensive infrastructure.

From intelligent receptionists to customer service automation and sales qualification, put AI to work where it creates real value for your business and your customers.

Why it's different

More than an AI agent.
A complete communications solution.

Most AI voice platforms operate independently of your phone system, creating extra complexity, integration challenges and disconnected experiences. Tinkle CX changes that.

Standalone AI platforms
AI platform Phone system CRM
  • Separate AI infrastructure to run and pay for
  • Complicated telephony integrations
  • Disconnected caller experiences
Tinkle CX Agent Builder
Tinkle CXAI agents live inside the phone system
Their own phone numbers Join ring groups Transfer to colleagues Route to the right place
  • No complicated telephony integrations
  • No separate AI infrastructure to manage
  • Part of your existing call flows

One platform. Intelligent conversations. Endless possibilities.

Capabilities

Everything you need to build intelligent voice agents.

Natural, human-like conversations

Fluid, low-latency conversations in more than 200 voices and languages.

Powered by advanced real-time speech-to-speech AI, Tinkle CX agents understand and respond naturally.

200+voices and languages

Native telephony integration

Agents are part of the phone system. Assign numbers, configure ring groups and transfer callers internally or externally, all from one platform.

☎ 0113 …AI agentRing group

Connect to your business systems

Turn conversations into actions. Connect agents to the tools you already use, and use APIs and webhooks to automate business processes.

HubSpotSalesforcePipedriveZendeskCalendlyAPIs & webhooks
Agent Builder tools: transfer destinations, email tools and prebuilt integrations

Knowledge-powered conversations

Give agents AI-powered knowledge bases, from product information and FAQs to internal procedures, so answers are grounded in your own content.

Intelligent call routing & escalation

Automated call handling, conditional workflows and seamless transfers between AI agents and human teams.

Insights from every conversation

Transcripts, call summaries and automated follow-up emails help you understand demand and improve your service.

Use cases

One platform. Unlimited opportunities.

Whatever your industry, there's an opportunity to put conversational AI to work. Pick a use case to hear how it sounds.

Live callAI receptionists & call handling

CallerHi, is Sarah available?

AI agentSarah's on another call. I can put you through to her colleague in Sales, or take a message. Which would you prefer?

CallerPut me through, thanks.

AI agentOf course. Connecting you to the Sales team now.

Intent: speak to SarahTransferred to Sales ring group

One Agent Builder. Countless ways to use it.

Sample conversations for illustration.

How it works

From idea to live agent. Without the complexity.

You don't need a team of AI developers. Agent Builder gives you the tools to configure, connect and deploy conversational agents through a streamlined workflow.

01

Choose your use case

Start with a template or create a custom agent tailored to your requirements.

02

Give it a personality

Configure its instructions, conversational behaviour, voice, language and objectives.

03

Connect knowledge & apps

Add knowledge bases, CRM integrations, scheduling systems and custom webhooks.

04

Connect to Tinkle CX

Assign a phone number, add the agent to a ring group or drop it into an existing call flow.

05

Test, deploy & refine

Test conversations, review transcripts and optimise as your needs evolve.

From simple call automation to sophisticated business workflows, you're in control.

Packages

Flexible solutions for every type of business.

From a small business answering missed calls to an enterprise automating complex customer journeys, Agent Builder grows alongside you.

Starter

Get started

Accessible self-service AI agent creation for straightforward call handling and basic automation.

Builder

Connect & automate

Extend capabilities with knowledge bases, business integrations and more sophisticated call routing.

Professional

Advanced AI workflows

Connected, multi-stage conversations with advanced integrations, multiple knowledge bases and agent-to-agent transfers.

Enterprise

Built around the business

Tailored automation with custom integrations, dedicated support options and service commitments for demanding environments.

Flexible packages let you match capability, support and usage to your requirements. Talk to us about packages

Why Tinkle?

The future of AI communications. Without reinventing telephony.

Tinkle brings together an established cloud communications platform and advanced conversational AI. That's a practical route into one of the fastest-developing areas of business technology, without building and maintaining the infrastructure yourself.

Integrated by design

AI agents and telephony working together, not as disconnected services.

Advanced conversational AI

Natural, real-time speech-to-speech interactions powered by Ultravox.

Designed for commercial deployment

From standalone AI receptionists to connected business automation.

Flexible delivery models

Self-service, assisted or fully managed: choose the level of help you want.

A growing technology ecosystem

Connect communications with CRM, support, scheduling and business applications.

People behind the platform

Support from a UK team, from first demo to live agent and beyond.

FAQs

Agent Builder, answered.

More questions? Our team will walk you through a live agent.

Book a demo
Do I need AI developers to build agents?+

No. Agent Builder gives you a streamlined workflow to configure, connect and deploy agents. Start from a template or build a custom agent, then refine it as you go.

How do agents work with the phone system?+

Agents are built directly into Tinkle CX. They can have their own phone numbers, join ring groups, transfer calls to colleagues and route conversations as part of your existing call flows.

What can agents connect to?+

Prebuilt integrations include HubSpot, Salesforce, Pipedrive, Zendesk and Calendly, and agents can use APIs and webhooks to work with other applications.

How natural do the agents sound?+

Agents use real-time speech-to-speech AI powered by Ultravox, with low latency and support for more than 200 voices and languages.

Can I reuse an agent across teams?+

Yes. Configurable templates, reusable workflows and common integrations let you build once and replicate across similar requirements.

Let's talk

Your smartest team member starts with a conversation.

From a simple AI receptionist to connected business automation, Tinkle CX Agent Builder puts conversational AI to work inside the phone system you already use.

AI receptionists Customer service Lead qualification
Book your Agent Builder demo →For resellers

Smarter conversations. Better customer experiences. Less for your team to chase.