The business phone system with AI built in.
Tinkle CX brings every customer conversation into one place, answers the routine calls with AI and goes wherever your team goes. Set up in minutes, with no setup fees, line rental or long contracts.
Everything included, nothing complicated.
Native AI agents
Let AI answer routine calls, capture details and route the rest.
AI transcription & summary
Every call written up and searchable, with the key points pulled out.
Cloud call recording
Record calls for training, quality and compliance, stored in the cloud.
Virtual numbers
Instant access to local and national numbers, with a free UK number included.
Ring groups
Never miss a call. Ring the right team, in the right order.
Call routing
Out-of-hours rules, forwarding and routing that follows your business.
Music on hold
Keep callers engaged with your own audio while they wait.
Call conferencing
Bring colleagues and customers together on one call.
Contact sync
Know who's calling before you say hello.
Reporting
Simple call stats that help improve customer experience.
iOS, Android & desktop apps
One system across mobile, desktop and IP desk phones.
175+ integrations
Connect Tinkle CX to the CRM and business apps you already use.
Up and running in three steps.
Sign up in minutes
Your account and new business number are ready as soon as you finish signing up.
Connect any device
Download the apps or plug Tinkle-ready IP phones into the router.
Let AI take the routine
Native AI agents answer and summarise, so your team can focus on real conversations.
Why teams choose Tinkle CX.
Live in minutes
Your account and business number are ready as soon as you finish signing up.
Simple to run
Clear per-user plans with every feature included, and one system across every device.
Grows with you
Add Agent Builder, Insights and Meeting Insights whenever you need them.
Tinkle CX in the Tinkle platform.
Every Tinkle service shares one foundation, so it's simple to add more as your needs change.
Enterprise voice
Conversation analytics
Meeting intelligence
Contact-centre AI
Tinkle technology is trusted by
How long does it take to set up Tinkle CX?+
Your Tinkle business account and new business phone number are set up instantly as part of the sign-up process. Admins can add users, create ring groups, set music on hold, voicemail, call recording and forwarding straight away.
Can customers keep their existing numbers?+
Yes. Most UK landline numbers can be ported to Tinkle. Geographic ports typically complete in 10–14 days once forms are completed, signed and checked. See number porting.
What happens if the office internet goes down?+
Users can keep making and receiving calls on the Tinkle mobile app over 4G or a strong 3G connection. If there's no data at all, calls can be forwarded to a fixed line or mobile number.
Does it work with desk phones and headsets?+
Yes. Tinkle supports USB and Bluetooth headsets on mobile, desktop and IP desk phones. Recommended handsets ship configured and ready to go, and third-party SIP devices can work with reduced functionality.
How much mobile data does a call use?+
On average about 1MB per minute. We recommend strong, reliable Wi-Fi where available.
Complete the conversation.
Agent Builder
Build intelligent AI voice agents directly inside Tinkle CX. They answer, route and automate, with their own numbers and ring groups.
Explore Agent Builder
Fully managed, certified Microsoft Teams direct routing, delivered with AudioCodes.
Explore Tinkle for Teams
Compliance recording, AI scorecards and trend analysis across every interaction.
Explore Tinkle Insights
See Tinkle CX in action.
Book a demo and see how it could work for your business.